Articles from: Performance

best people

Keep the Best People in Your Team

Your role as a manager is to deliver the results you are responsible for, to develop and keep the best people. You must trust them.
KPI

KPI Do Or I Don’t

KPI = Key Performance Indicators are among the first things you learn when you start your career, like it or not, this is how you will live.
always right

Is the customer always right?

If you hold a position as a supplier, you may see with different eyes the expression “the customer is always right”.
never forgets

A Customer Never Forgets!

When a customer has a truly memorable experience, never forgets. And I mean those that are placed at one extreme, either good or bad.
personally

The Job Should Be Taken Personally!

Even if you heard many time the expression: “Don’t take it personally, it’s just a job!” and there is no need to get mad, this happens with all employers.
trial period

What To Do During Trial Period?

Let’s say you passed the job interview, you got hired and you are subject to a trial period. At least theoretically, we presume you want this job.
compare

Don’t Compare Eggs to Trains!

Many times we have to support an idea, but our conversation partner comes with arguments that are irrelevant, thus ending to compare eggs to trains.
snooper

Have You Met Snooper Today?

What do you mean by "Snooper who"?! The one that always snoops around other people's business! There is no organization that doesn’t have such a character.